Privacy and Terms

Legal

Last Updated: January 14, 2026

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Thank you for choosing to be part of our community at Jinso Inc, doing business as Jinso ("Jinso,", "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at admin@jinso.com.

This privacy notice describes how we might use your information if you visit our website at www.jinso.com,engage with us in other related ways including any sales, marketing, or events, or use our learning platform and services.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

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1. Information We Collect

In Short: We collect personal information that you provide to us, as well as information automatically collected when you use our services.

Personal Information You Provide

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include: names, phone numbers, email addresses, contact preferences, organization affiliation, language learning progress data, and other similar information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our platform. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our platform, and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.
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2. How We Use Your Information

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect to provide, maintain, and improve our learning platform, communicate with you about our services, and fulfill our contractual obligations to institutional partners. Specifically, we use your information to:

Facilitate account creation and authentication; deliver and facilitate delivery of services to you; respond to user inquiries and offer support; send you marketing and promotional communications (with your consent); request feedback; manage user accounts; fulfill and manage orders; and comply with our legal obligations.
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3. Information Sharing

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We do not sell your personal information. We may share or disclose your information in the following situations:

Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Institutional Partners: We may share information with institutional partners (such as government agencies, universities, or language schools) as required to deliver our services under existing contracts.
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4. SMS/Text Messaging

In Short: If you opt in to receive SMS messages from us, your mobile information will not be shared for marketing purposes.

If you opt in to receive SMS or text messages from Jinso, we want you to know: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent;this information will not be shared with any third parties.
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5. Third-Party Services

In Short: We share information with specific third parties to operate our platform.

We may share your information with the following third parties:

- Invoice and Billing: PayPal

- Web and Mobile Analytics:Google Analytics
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6. Cookies & Tracking Technologies

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies can be used to collect and store information about your use of our platform, your computer's operating system and browser type, your Internet service provider, your domain name and IP address, your general geographic location, the website that you visited before ours, and the link you used to leave our site.

You can manage cookie preferences through your browser settings. If you wish to avoid having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set.
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7. Data Retention

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us, or as required by our contractual obligations with institutional partners.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
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8. Security

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
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9. Your Privacy Rights

In Short: You may review, change, or terminate your account at any time.

If you are a resident in the European Economic Area, United Kingdom, or Switzerland and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our platform.
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10. California Privacy Rights

In Short: If you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any)we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided.

If you are under 18 years of age, reside in California, and have a registered account with our platform, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided, and include the email address associated with your account and a statement that you reside in California.
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11. Do-Not-Track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
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12. Updates to this Notice

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated"Last Updated" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
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Contact Us

If you have questions about this Privacy Policy, please contact us at admin@jinso.com